Our History
2005
Energica Foundation: Training and Consultancy
2006
DGERT Accreditation
2009
Partnership with the IPRC
LAC Certification – Loja Amiga do Cliente
2011
1st edition "Atendimento: A Arte de Encantar"
2012
Energica Rebranding
1st edition International FACTOR R Forum
2013
Rebranding LAC Certification – Leader in Customer Service
2014
2nd edition Factor R International Forum
2016
Certification by DGERT
2017
New certified training area: 090 – Personal Development
2019
New certified training area: 347 – Position in the Organization
2020
Energica Academy - e-Learning
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