{"id":1464,"date":"2023-12-14T11:38:08","date_gmt":"2023-12-14T11:38:08","guid":{"rendered":"https:\/\/energica.pt\/?page_id=1464"},"modified":"2023-12-20T10:32:05","modified_gmt":"2023-12-20T10:32:05","slug":"formacao-auditores-lac","status":"publish","type":"page","link":"https:\/\/energica.pt\/en\/formacao-auditores-lac\/","title":{"rendered":"Forma\u00e7\u00e3o – Auditores LAC"},"content":{"rendered":"
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Auditores LAC<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dura\u00e7\u00e3o: 8 horas<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Modalidade: eLearning (Academia Energica)<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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No final da forma\u00e7\u00e3o, os participantes dever\u00e3o ser capazes de realizar auditorias como “Cliente Mist\u00e9rio LAC”<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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V\u00eddeo<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Depoimento<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"Participar da forma\u00e7\u00e3o Auditores LAC foi um marco na minha carreira. Aprendi t\u00e9cnicas avan\u00e7adas de auditoria e aprimorei as minhas habilidades em identificar e mitigar riscos. A equipa de formadores da Energica altamente qualificados e o conte\u00fado abrangente da forma\u00e7\u00e3o garantiram uma experi\u00eancia enriquecedora, para me preparar para enfrentar os desafios complexos do mundo da auditoria. Recomendo fortemente a forma\u00e7\u00e3o Auditores LAC para profissionais que buscam se destacar nesse campo exigente.\"<\/span><\/div>\n\t\t\t\n\t\t\t\t\t\t
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See here the <\/span>Course Form<\/span><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Energica – Forma\u00e7\u00e3o e Consultoria<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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A forma\u00e7\u00e3o “Auditores LAC” \u00e9 direcionada para pessoas interessadas em auditar, tanto por telefone quanto presencialmente em lojas ou estabelecimentos. Os auditores LAC ir\u00e3o a\u00a0 lojas\/estabelecimentos e t\u00eam a responsabilidade de realizar auditorias em empresas para avaliar a qualidade do atendimento ao cliente e a conformidade com os padr\u00f5es estabelecidos.<\/p>

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The trainer is Florinda Ladeira, graduated in Management and Social Development; teacher in the areas of Human Resources Management; Certified Coach. She has more than 20 years' experience in the area of people management in a business context. Among the numerous works and projects in which she has participated and developed, there are training and consultancy projects in the areas: Emotional Intelligence; Change Management; Leadership; Motivation; Teamwork; Interpersonal Relationships; Communication; Attendance and communication; Conflict management in the work context; among others.<\/p>

The permanent contact with the industry and its professionals allows him to share a wide and diverse set of experiences, in order to enhance and enrich other perceptions, and therefore other capabilities.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Desenvolvimento de habilidades: A forma\u00e7\u00e3o proporciona o desenvolvimento de habilidades espec\u00edficas relacionadas \u00e0 auditoria, como t\u00e9cnicas de avalia\u00e7\u00e3o, elabora\u00e7\u00e3o de relat\u00f3rios e comunica\u00e7\u00e3o eficaz. Essas habilidades s\u00e3o valiosas tanto para o trabalho como auditor quanto para fun\u00e7\u00f5es relacionadas ao atendimento ao cliente.\u00a0<\/p>

Conhecimento especializado: Os participantes adquirem conhecimentos espec\u00edficos sobre auditoria em lojas\/estabelecimentos e atendimento ao cliente. Isso inclui compreender os padr\u00f5es e regulamentos relevantes, as melhores pr\u00e1ticas de atendimento e como avaliar a qualidade do servi\u00e7o prestado.\u00a0<\/p>

Oportunidades de carreira: Com a forma\u00e7\u00e3o em “Auditores LAC”, os participantes podem explorar oportunidades de carreira como auditores internos ou externos em empresas que valorizam a qualidade do atendimento ao cliente.\u00a0<\/p>

Essas posi\u00e7\u00f5es podem oferecer crescimento profissional e avan\u00e7o na carreira.\u00a0<\/span><\/p>

Contribui\u00e7\u00e3o para a melhoria do atendimento ao cliente: Como auditores, os participantes t\u00eam a oportunidade de identificar pontos fortes e \u00e1reas de melhoria no atendimento ao cliente das empresas auditadas. Eles podem fornecer recomenda\u00e7\u00f5es para aprimorar a experi\u00eancia do cliente e contribuir para a excel\u00eancia do servi\u00e7o.<\/span><\/p>

\u00a0Flexibilidade de trabalho: A forma\u00e7\u00e3o em “Auditores LAC” pode abrir portas para trabalhar em diferentes setores e tipos de empresas, pois a auditoria \u00e9 uma necessidade em v\u00e1rias ind\u00fastrias. Isso pode proporcionar aos profissionais uma maior flexibilidade na escolha de seu local de trabalho.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAssessment and Certification<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Certified Training (DGERT) - Vocational Training Certificate issued through the SIGO platform, Ministry of Education;<\/p>

A distance learning platform, easy to use and with no need to travel.<\/p>

\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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If you would like to find out more information about our services, ask questions or start a conversation about how we can help, we would be happy to talk to you.<\/p>

You can contact us by sending an e-mail to geral@energica.pt or fill in our\u00a0<\/span>contact form<\/a>. Our team will be ready to promptly answer your questions and provide all the necessary support.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Auditores LAC Dura\u00e7\u00e3o: 8 horas Modalidade: eLearning (Academia Energica) No final da forma\u00e7\u00e3o, os participantes dever\u00e3o ser capazes de realizar auditorias como “Cliente Mist\u00e9rio LAC” Inscri\u00e7\u00e3o V\u00eddeo Depoimento “Participar da forma\u00e7\u00e3o Auditores LAC foi um marco na minha carreira. Aprendi t\u00e9cnicas avan\u00e7adas de auditoria e aprimorei as minhas habilidades em identificar e mitigar riscos. A […]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"\nForma\u00e7\u00e3o - Auditores LAC - Energica<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/energica.pt\/en\/formacao-auditores-lac\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Forma\u00e7\u00e3o - Auditores LAC - Energica\" \/>\n<meta property=\"og:description\" content=\"Auditores LAC Dura\u00e7\u00e3o: 8 horas Modalidade: eLearning (Academia Energica) No final da forma\u00e7\u00e3o, os participantes dever\u00e3o ser capazes de realizar auditorias como “Cliente Mist\u00e9rio LAC” Inscri\u00e7\u00e3o V\u00eddeo Depoimento “Participar da forma\u00e7\u00e3o Auditores LAC foi um marco na minha carreira. Aprendi t\u00e9cnicas avan\u00e7adas de auditoria e aprimorei as minhas habilidades em identificar e mitigar riscos. 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